FAQ
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Frequently asked questions about project onboarding, hosting, licenses, updates and support.
How can I request account deletion? Privacy & Help
Use the contact page and provide the email address of your account. After verification, personal data is deleted or anonymised according to retention and privacy rules.
Who do I contact for help? Privacy & Help
Use the permanently available contact page and describe the issue precisely. URL, account, time, error message and a screenshot without confidential data are helpful.
Why did the language not change immediately? Privacy & Help
Choose DE or EN in the header. The language applies to the current session or page request. Untranslated content may temporarily appear in the default language.
Need help?
If you cannot find the answer here, please contact us using the contact page at the end of this text.